Terms and conditions for using Groundwork Digital's services
Last Updated: January 2025
By accessing or using the Groundwork Digital website ("Site") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Site or use our services.
These Terms apply to all visitors, users, clients, and others who access or use our services.
Groundwork Digital provides website development, search engine optimization (SEO), digital management, and related services for tradies and small businesses in New Zealand.
Our services include, but are not limited to:
Specific services and deliverables will be outlined in individual project quotes and service agreements.
All quotes provided by Groundwork Digital are valid for 30 days from the date of issue unless otherwise specified. Quotes are based on the information provided by the client and may be subject to change if project requirements change.
Each project will have a defined scope of work outlined in a written quote or service agreement. Any work outside the agreed scope will be considered additional work and may incur extra charges.
By accepting a quote (via email confirmation, signed agreement, or payment of deposit), you agree to the terms outlined in the quote and these Terms of Service.
Project timelines are estimates and may be affected by factors including client responsiveness, content provision, third-party service delays, and technical complexities. We will communicate any significant delays promptly.
All prices are quoted in New Zealand Dollars (NZD) and include GST unless otherwise stated.
Standard payment terms are:
Alternative payment arrangements may be agreed upon in writing for specific projects.
Payments are due within 7 days of invoice date unless otherwise specified. Late payments may incur:
We accept payment via:
Clients are responsible for providing:
Delays in providing materials may extend project timelines.
Clients warrant that they own or have the necessary licenses, rights, and permissions for all content provided, including:
Clients agree to indemnify Groundwork Digital against any claims arising from content ownership disputes.
Clients agree to:
Upon full payment, clients receive ownership of:
Groundwork Digital retains ownership of:
Some projects may include third-party components such as:
These assets remain the property of their respective owners and are subject to their own licenses.
Groundwork Digital reserves the right to:
Clients may request confidentiality in writing if portfolio usage is not desired.
Standard website projects include:
Revisions beyond the included amount or significant scope changes will be:
If project requirements change significantly from the original quote, we reserve the right to:
We recommend and facilitate hosting through reputable providers such as Netlify. Hosting fees are separate from design and development costs.
Ongoing maintenance packages include:
Maintenance services are billed monthly and require a minimum 3-month commitment.
While we strive for maximum uptime, we cannot guarantee 100% availability due to factors beyond our control, including:
Groundwork Digital warrants that:
Except as expressly stated above, services are provided "as is" without warranty of any kind, including:
While we use industry best practices, we do not guarantee:
Digital marketing results depend on many factors outside our control, including market conditions, competition, and client business practices.
To the maximum extent permitted by law, Groundwork Digital's total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.
We are not liable for:
Nothing in these Terms limits our liability for:
Clients may terminate a project by providing written notice. In case of termination:
We reserve the right to terminate services if:
Upon termination:
Both parties agree to keep confidential any proprietary information shared during the course of the project, including:
This obligation continues for 2 years after project completion or termination.
Our services may involve third-party platforms and services, including:
These services are subject to their own terms and conditions. We are not responsible for third-party service failures, changes in pricing, or discontinuation of services.
Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including:
We will make reasonable efforts to resume services as soon as possible after such events.
In the event of a dispute, both parties agree to first attempt to resolve the matter through good faith negotiation.
If negotiation fails, parties agree to attempt mediation before pursuing legal action.
These Terms are governed by the laws of New Zealand. Any legal proceedings shall be brought in the appropriate courts of New Zealand.
These Terms, together with any written quotes or service agreements, constitute the entire agreement between parties and supersede all prior communications and agreements.
We may update these Terms from time to time. Significant changes will be communicated to active clients. Continued use of services after changes constitutes acceptance of updated Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.
Clients may not assign or transfer their rights or obligations under these Terms without our written consent. We may assign our rights and obligations to successors in business.
For questions about these Terms of Service, please contact us:
Connor London trading as Groundwork Digital
Email: enquiries@westtradesgroup.co.nz
Titirangi, Auckland, New Zealand
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Let's discuss your project and how Groundwork Digital can help establish your digital presence.
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