How It Works

Initial Contact → Quote & Agreement → Deposit & Kickoff → Design & Build → Revisions → Final Payment & Launch

1
Free

Get In Touch

Submit your quote request and we'll get in touch to clarify your needs and provide accurate pricing.

What we'll discuss:

  • Your business, services, and target customers
  • What you want your website to achieve
  • Design preferences and websites you like
  • Content and photos you have (or need)
  • Timeline and budget
No pressure, no sales pitch. This is a genuine conversation to understand if we're the right fit for your project. If we're not, we'll tell you honestly.
After we connect: You'll have a clear understanding of what's possible, what it'll cost, and whether we're a good fit.
2

Quote & Agreement

Clear pricing, no hidden fees, simple terms.

What you'll receive:

  • Detailed quote based on your requirements
  • Scope of work document (exactly what's included)
  • Timeline for completion
  • Simple service agreement
  • Payment terms (50% deposit, 50% on completion)
Everything in writing. No surprises, no scope creep, no hidden costs. You'll know exactly what you're getting and when.
Next step: Review the quote, ask any questions, and sign the agreement when you're ready to proceed.
3

Deposit & Information Gathering

We collect everything we need to build your website.

What we need from you:

  • 50% deposit payment (invoiced via email)
  • Business information (services, contact details, etc.)
  • Photos of your work
  • Logo and brand colors
  • Any existing content or information
  • Access to domain/hosting (or we'll set this up)
We make it easy. We'll send you a simple checklist and content guide to help you gather everything we need.
Project kickoff: Once we have your deposit and initial information, we begin design and development.
4

Design & Development

We build your website while keeping you in the loop.

What happens during this phase:

  • Initial design and structure created
  • Your review and feedback (we send you a preview link)
  • Revisions based on your feedback
  • Final polish, testing, SEO setup
You're involved but not overwhelmed. We'll send you preview links to review progress. The number of revision rounds varies by package—we want you to love it.

What we're doing behind the scenes:

  • Writing clean, professional code
  • Optimizing all images for fast loading
  • Setting up contact forms and integrations
  • Implementing SEO best practices
  • Testing on all devices (desktop, tablet, mobile)
  • Setting up analytics and tracking
At the end of this phase: Your website is built, tested, and ready for final approval.
5

Launch & Handover

Your website goes live and you get everything you need to manage it.

Launch checklist:

  • Final approval and sign-off from you
  • Final 50% payment processed
  • Website deployed to your domain
  • Google Analytics activated (if included in your package)
  • Google Business Profile linked (if applicable)
  • All systems tested and confirmed working

What you'll receive:

  • Login credentials for your hosting account
  • Instructions for accessing your contact form submissions
  • Basic documentation for your website
  • Support contact information
What about training? The standard package includes deployment and handover only. If you've purchased a Content Management System (CMS) add-on, we'll provide specific training for that system separately.
Need changes after launch? That's what we're here for. Contact us anytime for updates or changes. We offer pay-per-change pricing—you only pay when you need something updated. No monthly contracts required.
Initial support included. Support period varies by package (7-90 days). We're available for technical issues and questions during this time.
You're live! Your business now has a professional online presence that works for you 24/7.

What Happens After Launch?

Initial Support Period

Support period varies by package (7-90 days). We're available for questions and technical issues during this time. Think of it as your safety net.

You Own Everything

The website is yours. The code is yours. The domain is yours. Take it anywhere, work with anyone—no lock-in, no ongoing fees.

Need Changes Later?

Simple updates available on request for small per-change fees. Your costs only grow when you need to update your website. No monthly contracts required.

You Can Work With Anyone

The website is built with clean, standard code. You can hire us for changes, do it yourself, or hire any other developer. Your choice.

Important Information: Timelines & Domains

Please read this section carefully—it explains how projects work and what to expect.

Project Timeline

Most projects take approximately 2 weeks from start to finish. This is an estimate, not a guarantee.

The timeline assumes:

  • Deposit paid and all initial information received
  • You've had 2-3 days to gather your initial content (photos, text, logo)
  • The project stays within the original scope
  • You respond to revision requests within a reasonable timeframe

Revisions included: The number of revision rounds varies by package (check your quote). You can send unlimited clarification emails, but formal revision submissions count toward your limit.

Your phone number: We'll provide direct phone contact after your deposit is paid. Until then, all communication is via email.

Important: If you need to make changes outside the agreed scope, or if the project drags on without final approval, we may need to charge for additional work or request final submission of revisions. We'll always communicate this clearly before proceeding.

Domain & Hosting Setup

Your Hosting Account:

We'll set up a hosting account for you. We create it under your email address with a temporary password, get everything configured, then transfer full access to you so you can change the password. You own and control everything.

Domain Options:

Option 1: You already have a domain
If you own a domain (e.g., yourbusiness.co.nz), we'll connect it to your new website. We'll guide you through this simple process.

Option 2: We purchase a domain for you
We can purchase a domain on your behalf through a reputable domain registrar. The cost will be added to your invoice (approximately $20-40 NZD per year depending on the domain). You own it completely.

Don't worry if this sounds complicated—it's simpler than it seems. We handle all the technical setup. If you have any questions, just ask!

Payment Information

Payment Options

We accept payment via bank transfer or credit card via invoice.

Project Payment Structure

  • 50% deposit required - Work will not commence until deposit is paid
  • 50% final payment required - Website will not go live until final payment is received

Note: All prices listed are + GST. GST will be added to your final invoice.

Ready to Get Started?

Get in touch and we'll discuss your project. No pressure, no obligation.

Get Your Free Quote

Or view our packages and pricing